Frequently Asked Questions
We want your college student to be successful throughout their career at the University of Tennessee. They need a good foundation and support to gain this success. At University Walk, we want to help support their productivity by giving them access to shared and private study lounges. We want to keep them healthy with an on-site state-of-the-art fitness center. University Walk meets every need that your student will have while in college so they can achieve what they came here for in an enjoyable atmosphere.
Individual Leases
Individual leasing means peace of mind for you. Your financial responsibility is only for your student’s space unlike many apartments or rental houses where a joint lease is signed. If a roommate transfers to another school or moves out of University Walk for any reason, you do not have to worry about having to cover their portion of rent. This is just another reason why University Walk is your student’s best housing option!
On-site Professional Staff
Our maintenance staff will respond to your student’s maintenance issues quickly and professionally. University Walk offers 24-hour emergency maintenance as well so that your student’s comfort is not affected.
Roommate Matching
If your student does not have a roommate in mind, we can find them one! Each roommate will fill out a Roommate Matching form so that we know what they are looking for in a roommate. During the summer, we spend weeks looking at these preferences and matching them up with the best person we can find!
Resident Events to Keep Students Involved
While the main focus of your student’s college career will be about graduating and getting a fulfilling job, they also need to have fun along the way. At University Walk, your student will create life-long relationships and connections that will make them even more successful. Our team plans monthly resident events to get them involved. These events range from pizza parties to karaoke nights, from resume building classes to gaming tournaments. We will also keep our residents connected to events going on at the University of Tennessee, as well as events happening around town so they don’t miss anything! We want your student to succeed, and that’s why we thought of them while designing University Walk as a Living-Learning environment!
FREQUENTLY ASKED QUESTIONS
The Student Quarter Brand Ambassadors program is a way to promote the property you live at and get paid to do so! If your application is approved, your community will reach out with what they can offer you in exchange for promoting the property on social media.
With an individual lease, also called by the bedroom lease, you are responsible for your own monthly rent and the regular upkeep of your part of the apartment. Unlike conventional joint leases, you are not responsible for any delinquent amounts owed by your roommates. This means if a roommate moves out early or misses a payment, all other residents are not responsible for making up the difference.
The monthly rental installment is your monthly payment for rent. We do not prorate rent, rather you are charged a total rent amount for the lease term divided into equal installments. Rent is due on the 1st of each month.
Yes, we do. Part of the application packet is a Roommate Matching Form that you will be required to complete. This form will ask you questions about your social habits, study habits, and per preferences to help us match you with residents that indicate similar preferences. Please be honest on your Roommate Matching Form.
Yes, you can list your preferred roommates on the Roommate Matching Form with your application. All roommates must list each other for us to confirm that all requests are mutual. You can list your floorplan preference on your application and we will do our best to place you in a floor plan that meets your requests. All requests are taken in order by the date your lease was signed and is based on availability.
Every resident is required to input the request through their resident portal. Every morning maintenance prints these out and goes through them in the order they are received. We also do have an after hours emergency maintenance line that every resident can call in case of an emergency.
As a condition of our lease, we require all residents to carry building protection insurance ($100,000) for damage to the landlord’s property during the term of their lease. The good news is we take the hassle off your plate through an automatic Building Protection Fee enrollment. You pay the monthly premium together with rent but the fee does not cover your personal belongings. The policy does not cover any of your personal belongings, additional living expenses, or liability arising out of bodily injury or property damage to any third party. If you require any of this coverage, you should contact an insurance agent or insurance company of your choice and sign up for a renter’s insurance policy.
Yes, we allow up to two pets per apartment so bring your furry friends!
